Qore, Africa's leading Fintech Infrastructure and Banking-as-a-Service provider, is expanding Recova, its 360° lending automation platform, with a new self-service layer — giving borrowers the ability to manage their loans directly, without needing to go through a loan officer or branch visit.
## What's New
Financial institutions running Recova can now let their customers:
Apply for loans directly from digital channels, with instant eligibility checks
Track application and repayment status in real time
View outstanding balances, repayment schedules, and due dates
Make repayments and top-ups without staff intervention
Request loan restructuring or refinancing through guided self-service flows
This builds on Recova's existing automated credit appraisal and disbursement engine — already helping partner institutions cut loan processing time from days to minutes and expand access to credit.
Why It Matters
Manual, staff-dependent lending processes remain one of the biggest bottlenecks for microfinance banks and fintechs across Africa — slowing disbursement, straining operational capacity, and limiting how many customers an institution can serve at once.
By pushing more of the loan lifecycle into self-service:
Borrowers get faster access to credit and full visibility into their loan status, on their own time
Institutions reduce operational load on staff, freeing them up for higher-value work
Lending volume can scale without a proportional increase in headcount
omojolowo oluwasegun, Software Engineer at Qore, said: "It is the future of loaning systems"
Rolling Out
Self-service loan management is now available to Recova partner institutions [rolling out from DATE / in MARKET]. Institutions already live on Recova can enable it as part of their existing deployment; new partners can request it as part of onboarding.
About Qore
Qore is Africa's leading Banking-as-a-Service (BaaS) provider, offering a robust suite of digital banking solutions including BankOne (core banking), Recova (lending automation), Pryme (card issuance), and Cluster (merchant services). With its cloud-native, enterprise-grade infrastructure, Qore empowers financial institutions to digitize operations, scale seamlessly, and deliver customer-centric services that drive financial inclusion across Africa.
For press inquiries, please contact:
[press@qore.inc](mailto:press@qore.inc) | [www.qore.inc](https://www.qore.inc/)
